OLS375: Quiz 6 In Tutorial Library

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TITLE: OLS375: Quiz 6


CLASS / COURSE: Training Methods


OLS375: Training Methods: Quiz 6
Title: Chapter 6 Quiz
1.   Previewing the training program with potential trainees and managers or with other customers is called 
  Student Response Value Correct Answer Feedback
A. Summative evaluation  
 B. Pilot testing
C. Formative evaluation  
D. Evaluation  
2.   Results are used to determine the training program's payoff for the company. 
3.   The Solomon four-group design combines the pretest/posttest comparison group and the posttset only control group. 
4.   Pilot testing is the process of previewing the training program with potential trainees, managers, customers or others to see how it goes and work out any "bugs". 
5.   Obtaining trainees' reactions to the training program is needed to assess 
  Student Response Value Correct Answer Feedback
A. Whether trainees learned what they were supposed to learn.  
B. Whether or not training caused the intended learning.  
 C. Trainee satisfaction with the training program.      
D. Whether training resulted in organizationally relevant outcomes such as increased productivity.  
6.   Formative evaluation looks at 
  Student Response Value Correct Answer Feedback
A. What forms of training worked.  
 B. Evaluation conducted to improve the training program.
C. How the trainees liked the program by asking them to complete a reaction form.  
D. Whether the control group's performance improved as much as the treatment group's performance.  
7.   The extent to which trainees' performance on outcome measures actually reflects true differences in performance is referred to as discrimination. 
8.   Return on investment refers to assessing the benefits of training compared to the benefits of other interventions. 
9.   Random assignment of employees to the training and comparison groups is an attempt to put the employees who need the training the most in the training group. 
10.   Evaluation conducted to determine the extent to which trainess have changed as a result of participating in the training process is called 
  Student Response Value Correct Answer Feedback
A. Pilot testing.  
 B. Summative evaluation.
C. Formative evaluation.  
D. Criterion referenced.  
11.   The acronym ROI stands for 
  Student Response Value Correct Answer Feedback
A. Really Outstanding Instruction.  
B. Return of Instruction.  
 C. Return on Investment.
D. Results Oriented Instruction.  
12.   Kirkpatrick's four levels of evaluation include 
  Student Response Value Correct Answer Feedback
 A. Reaction, learning, behavior, results.
B. Affective, cognitive, formative, summative.  
C. Assess, evaluate, design, formulate.  
D. Pretest, posttest, validity, ROI.  
13.   Skill-based outcomes 
  Student Response Value Correct Answer Feedback
A. Are effectively measured via paper-and-pencil tests.  
 B. Are typically measured via observation, work samples and simulators.
C. Include knowing facts, principles, and procedures.  
D. Are rarely utilized in employee training.  
14.   The value that the company gains from the training program is called 
  Student Response Value Correct Answer Feedback
 A. Benefits
B. Direct costs.  
C. Indirect costs.  
D. Reliability.  
15.   Criterion contamination refers to the measurement of training outcomes that were not included in the training program content. 
16.   The Hawthorne Effect refers to the amount of summative evaluation in the training design. 
17.   Which of the following statements concerning the evaluation of training programs is true? 
  Student Response Value Correct Answer Feedback
A. most companies thoroughly evaluate the return on investment of their training programs.  
B. it is relatively easy to establish a control group and a treatment group for evaluation.  
C. results level of evaluation measures how well participants liked the program.  
 D. behavior level criteria measure whether skills learned in training result in behavior changes back on the job.
18.   According to the chapter, the evaluation process involves 
  Student Response Value Correct Answer Feedback
A. focusing on measurable outcomes.    
B. asking trainees to choose what outcomes to emphasize.  
C. eliminating poor performers from training.  
D. designing a needs assessment.  
19.   Cognitive outcomes, as defined in the chapter, 
  Student Response Value Correct Answer Feedback
A. are typically measured by observation.  
 B. include principles, facts, rules, techniques, or procedures.
C. are the same as affective outcomes.  
D. include technical and motor skills.  
20.   Training effectiveness refers to the benefits that the company and the trainees receive from training. 
21.   Describe Kirkpatrick's model of training evaluation and the focus of each of the levels. Then, describe situations you've been in where each of the four levels were used to evaluate training. 

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